Shipping
As a small studio, our designs are handcrafted as one-off pieces or in very limited quantities. This means availability is often limited, and we recommend placing your order promptly to secure your item.
Shipping Information
Metro Adelaide: All orders within metro Adelaide are delivered directly by our team. Delivery timeframes will be confirmed with you after your order is placed.
Interstate Shipping: For deliveries outside Adelaide, arrangements can be made on request. Please email marcin@handofstone.com.au to discuss options.
Shipping Information
Each piece is unique; delivery dates may vary slightly depending on availability and production timelines.
Items are carefully packaged for transport. Please retain the packaging until you are fully satisfied with your purchase, as returns cannot be accepted without it.
Returns & Exchanges
Due to the bespoke nature of our designs, returns or exchanges are only accepted if items arrive damaged or defective. Any concerns should be raised within 7 days of receipt, and we will work with you to resolve the issue promptly.