Privacy Policy

Hand of Stone Pty Ltd
ABN 99 635 480 483
Address: 3A Redford St, Newton SA 5074
Phone: 0437 972 110
Website: handofstone.com.au

We respect your privacy and want you to feel confident when sharing personal information with us. This notice explains, in simple language, what we collect, why we collect it, and how you can have control.

What We Collect

We may collect:

  • Your name and contact details (email, phone, postal address)

  • Optional information — for example, date of birth or postcode — if provided

  • Your preferences, feedback or comments

  • Data about how you use our website (browser, device, cookies, browsing activity)

You decide what to share. If you skip certain fields, it may affect how we serve you (for example, newsletters, offers).

Why We Collect It

We use your information to:

  • Respond to your enquiries and orders

  • Provide products and services and manage our records

  • Improve our website and tailor your experience

  • Send you updates or promotions — only if you opt in

  • Analyse and understand how people use our site

We only use your data when it is needed — we do not collect “just in case.”

Who We Share It With

We do not sell or trade your personal information. However, we may share it with:

  • Service providers or partners (for example, payment processors, delivery services) if needed to fulfill orders

  • Authorities or legal bodies — only if required by law

If we share data overseas (for example, with cloud-hosting services), we ensure they meet privacy standards.

Your Rights and Choices

You can:

  • Ask what personal information we hold about you

  • Request corrections if data is wrong or outdated

  • Opt out of marketing or unsubscribe at any time

  • Contact us with questions or privacy concerns

Simply reach out via email or phone — we will respond promptly.

Security and Cookies

We take reasonable steps to protect your information using secure systems and procedures. While we cannot guarantee “perfect” security, we care about keeping your data safe.

We use cookies and analytics to help improve your browsing experience. These do not identify you personally — and you can disable cookies through your browser if you prefer.

Updates to Our Policy

We may update this privacy notice occasionally. We will post any changes on our website — please check here from time to time. Continued use of the site after changes means you accept the updated policy.

Contact Us

If you have any questions or feedback, you can reach us at:

Hand of Stone Pty Ltd
3A Redford St, Newton SA 5074
Phone: 0437 972 110
Email: michael@handofstone.com.au